Refund policy
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Aloha Pink Glow LLC – Refund Policy
Thank you for shopping with Aloha Pink Glow. We want every customer to be satisfied with their purchase. Due to the nature of skincare and cosmetic products, our refund policy follows strict hygiene and safety standards.
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Refunds for Damaged, Defective, or Incorrect ItemsWe offer refunds or replacements only for the following situationsYour item arrived damaged
- You received the wrong product
- The item is defective or unusable
To request a refund, please contact us within 7 days of delivery at:
📧 alohapinkglow@gmail.com
Include:
Order number
- Photos of the item
- Description of the issue
Approved refunds are issued to the original payment method
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Non-Refundable / Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns or provide refunds for:
Opened skincare or cosmetic products
- Used items
- Items without original packaging
- Sale items, bundles, or promotional sets
- Products purchased from third-party sellers
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Cancellations
Orders may be canceled within 2 hours of purchase. After shipping, cancellations are no longer